Privacy Policy

Privacy Policy

LunarCity ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.lunarcity.shop] and use our services.

1. Information We Collect

We collect the following types of information when you visit or make a purchase:

  • Personal Information: Name, email, phone number, billing and shipping address.

  • Payment Information: Processed securely via third-party gateways—we do not store your full card details.

  • Device Information: IP address, browser type, time zone, and cookies for analytics.

  • Order History & Preferences: Products you purchase, view, or add to your cart.

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Communicate order updates and customer support

  • Improve website experience and product offerings

  • Send promotional emails (if you've opted in)

  • Ensure website security and fraud protection

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Trusted third parties who help us operate (e.g., payment processors, shipping partners)

  • Legal authorities if required by law or to protect our rights

  • Marketing tools for analytics and advertising (you can opt out anytime)

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze traffic and usage patterns

  • Improve our website functionality

You can manage cookie settings through your browser at any time.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission is 100% secure. Use our site at your own risk.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data

  • Request deletion of your information

  • Opt out of marketing communications

  • Withdraw consent at any time

To exercise these rights, contact us at support@lunarcity.shop.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their policies separately.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with the revised effective date.

9. Contact Us

If you have any questions or concerns, please contact:
📧 support@lunarcity.shop