Privacy Policy
Privacy Policy
LunarCity ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.lunarcity.shop] and use our services.
1. Information We Collect
We collect the following types of information when you visit or make a purchase:
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Personal Information: Name, email, phone number, billing and shipping address.
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Payment Information: Processed securely via third-party gateways—we do not store your full card details.
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Device Information: IP address, browser type, time zone, and cookies for analytics.
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Order History & Preferences: Products you purchase, view, or add to your cart.
2. How We Use Your Information
We use your data to:
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Process and fulfill orders
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Communicate order updates and customer support
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Improve website experience and product offerings
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Send promotional emails (if you've opted in)
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Ensure website security and fraud protection
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
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Trusted third parties who help us operate (e.g., payment processors, shipping partners)
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Legal authorities if required by law or to protect our rights
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Marketing tools for analytics and advertising (you can opt out anytime)
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Remember your preferences
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Analyze traffic and usage patterns
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Improve our website functionality
You can manage cookie settings through your browser at any time.
5. Data Security
We implement industry-standard security measures to protect your personal data. However, no method of transmission is 100% secure. Use our site at your own risk.
6. Your Rights
Depending on your location, you may have the right to:
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Access or correct your personal data
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Request deletion of your information
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Opt out of marketing communications
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Withdraw consent at any time
To exercise these rights, contact us at support@lunarcity.shop.
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their policies separately.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted here with the revised effective date.
9. Contact Us
If you have any questions or concerns, please contact:
📧 support@lunarcity.shop